SMS Terms
Last updated
Effective date: September 28, 2026
These SMS Terms apply to text messages sent by CaptaFlow LLC ("CaptaFlow," "we," "us," or "our") through our text messaging program (the "Program"). They are part of our Terms & Conditions, and our Privacy Policy explains how we handle your information.
1. Program description
When you book a call or otherwise opt in, CaptaFlow may send you text messages about your booking and your inquiry, including booking confirmations, appointment reminders, rescheduling notices, and follow-up messages about our services.
2. Consent
By checking the box or otherwise opting in on our booking form or another CaptaFlow form, and providing your mobile number, you give your express consent to receive recurring text messages from CaptaFlow at that number, which may be sent using automated technology. Consent to receive text messages is not a condition of any purchase. You can book a call and work with us without agreeing to text messages.
You confirm that you are the subscriber or the authorized user of the mobile number you provide, and that you will tell us promptly if you give up or change that number.
3. Message frequency
Message frequency varies depending on your bookings and interactions with us.
4. Costs
Message and data rates may apply. Check your mobile plan for details. CaptaFlow does not charge you for Program messages.
5. How to opt out
You can cancel at any time. Reply STOP to any message from us (you may also reply END, CANCEL, UNSUBSCRIBE, QUIT, or STOP ALL). We will send one message confirming that you have been unsubscribed, and after that you will not receive further Program messages unless you opt in again. You may also opt out by any other reasonable means, such as emailing info@captaflow.com or calling (410) 883-8332, and we will honor your request within the time required by law.
6. Help
Reply HELP to any message for help, or contact us at info@captaflow.com or (410) 883-8332.
7. Carriers
Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device and is not guaranteed. Supported carriers may change at any time.
8. Your privacy
We do not share, sell, rent, or transfer your mobile number or SMS opt-in consent information with any third party or affiliate for their own marketing or promotional purposes. We share this information only with the service providers that help us operate the Program, only for that purpose, or where required by law. All other uses of your information are described in our Privacy Policy.
9. Timing and content
We aim to send messages at reasonable times and in accordance with applicable time-of-day rules. Messages are for your information and do not contain protected health information; please do not reply with health, financial, or other sensitive information.
10. Changes
We may change these SMS Terms or end the Program at any time. We will post changes on this page and update the "Last updated" date. Where required by law, we will notify you of material changes by text message.
11. Contact
CaptaFlow LLC
6004 Lakehurst Drive, Baltimore, MD 21210
Email: info@captaflow.com
Phone: (410) 883-8332